What happens when AI acts on its own?

AI agents.

Agents read, plan and carry out tasks themselves: write emails, change files, trigger purchases. That is powerful and risky.

In 60 seconds

  • Agents plan and act on their own and therefore need guardrails.
  • Biggest risk: hidden instructions in emails, websites and documents.
  • A human always confirms risky actions.

Legal status: 5 November 2026

Agent in the middle, surrounded by tools, with an approval note

Chatbot, assistant or agent?#

The difference lies in the ability to act.

ChatbotAssistantAgent
TaskAnswers questionsHelps within programs (drafts, suggestions)Pursues a goal over several steps
AccessOnly the conversationThe user's documents and dataTools, accounts, programs, internet
Who actsThe humanThe human, with suggestions from the AIThe AI, sometimes without asking
RiskWrong answers, data leakageAdditionally access to dataAdditionally real actions with consequences

Conceptually, an agent is a language model connected to tools, memory and a planning loop.

The work loop of an agent.#

Plan, act, read, check: until the goal is reached.

GoalTask froma humanPlanPlan the stepsActionCall a toolResultRead the responseCheckDone or continue?Loop until the goal is reachedApproval when risky
Every action changes the world. That is why the critical step needs a check.

Appointments and tasks

The agent schedules appointments, sorts mailboxes and reminds you of deadlines.

Programming

Coding agents read projects, change files and run tests.

Research

Agents collect sources, compare them and summarise them.

Customer service

Agents handle requests, resolve standard cases and hand over difficult ones.

IT operations

Agents analyse alerts, start checks and suggest measures.

Purchasing and booking

Agents compare offers and place orders. Particularly critical.

The biggest risks.#

Excessive permissions

An agent with too many rights can cause great damage if it makes a mistake or is manipulated.

Indirect prompt injection

An email, website or document contains hidden instructions. The agent reads and follows them without the user noticing.

Questionable tools

Every connected service or extension server is a decision of trust. Unknown sources can siphon off data.

Data leakage through actions

A manipulated agent can send data to strangers in links, images or messages.

Error cascades

A mistake in the first step grows over many automatic follow-up steps. Loops cause costs.

Identity and traceability

Agents need their own accounts with their own permissions and complete logs: who triggered what?

Levels of autonomy.#

How much freedom does the agent get?

LevelDescriptionExampleControl
1. SuggestionAgent suggests, human carries outText draft, code suggestionHuman always acts personally
2. With approvalAgent prepares, human confirms every actionAgent drafts an email, human sends itApproval per action
3. Limited autonomyAgent acts within a narrow scope, exceptions go to the humanSorting tickets, standard repliesLimits, logs, spot checks
4. Largely autonomousAgent decides and acts independentlyOnly for low-risk, reversible tasksStrong monitoring and emergency stop

Rule of thumb: the harder an action is to undo and the more sensitive the data, the lower the level.

Guardrails for agents.#

7 rules that noticeably reduce the risk.

  1. Minimal permissions

    Only the access the task needs. Separate accounts instead of administrator access.

  2. Separate data and instructions

    External content is data, not commands. Check input from emails and websites.

  3. Approval when risky

    The human confirms payments, deletions, external messages and permission changes.

  4. Sandbox

    Run actions in an isolated environment without access to production data.

  5. Limits and budgets

    Caps on steps, costs and time so that loops end.

  6. Logs and undo

    Log every action traceably and make it reversible where possible.

  7. Check tools

    Only connect vetted extensions and data sources, pin versions.

Check: using agents safely.#

6 questions before an agent gets started.

What applies?
0 of 6
Next step

Rough guidance, not an audit. Your selection stays in your browser.

Frequently asked questions.#

What is MCP?

The Model Context Protocol is an open standard that lets AI applications connect tools and data sources. In practice, every connected server is a decision of trust and should be checked like any other software.

May an agent sign contracts or trigger payments?

Technically yes. Legally, the agent's actions are usually attributed to whoever uses it. Such actions need approvals and clear limits. Have them checked legally.

Are agents regulated by the AI Act?

Yes, like other AI systems, according to their purpose: depending on the application, transparency, high-risk or general obligations apply. More under AI regulation.

How do I start safely?

With a low-risk, reversible task at level 1 or 2, separate accounts with minimal permissions and logging. Then expand step by step.

What would this look like in your company? Conversations about AI guidance are planned for later. Learn more and get notified

Planning agents?

Tell me which task an agent should take on, and we will add to the content.

Sources and further reading

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Suggested citation: Russo, K.: "AI agents". sicherheitsdenker.de/en/ki-agenten/, as of 6 November 2026.